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Family face £25k surgery bill after being ‘mis-sold’ assistance dog

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Family face £25k surgery bill after being ‘mis-sold’ assistance dog
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A heart-warming story turned into a nightmare for one family when they discovered their beloved assistance dog, that they had purchased for a whopping £4,500, was suffering from a major hip problem. The family has expressed their dissatisfaction and disappointment towards the company that sold them the dog, raising concerns about the health and wellbeing of these animals.

The family, who wish to remain anonymous, had purchased the assistance dog from a well-known company that provides trained dogs for individuals with disabilities. They were overjoyed at the thought of having a furry companion who would not only provide them with love and affection but also assist them with their daily tasks. However, their excitement soon turned into concern when they noticed their dog, named Buddy, having difficulty in walking and displaying signs of pain.

After consulting with their veterinarian, the family discovered that Buddy had a severe hip problem which required a major operation. This came as a shock to the family as they were not made aware of any health issues when they purchased the dog. The operation, along with post-operative care, cost the family an additional £5,000, putting a financial strain on them.

The family has since then reached out to the company, requesting compensation for the expensive surgery and the emotional distress caused to them and Buddy. However, the company has refused to take responsibility, stating that they do not guarantee the health of their dogs and the family should have conducted their own health checks before purchasing Buddy.

This response from the company has left the family feeling disappointed and let down. They had put their trust in the company, believing that they were purchasing a healthy and well-trained assistance dog. However, they were not informed about the potential health risks and were left to deal with the consequences on their own.

This incident has raised concerns about the practices of companies that provide trained dogs. These dogs are not just pets, but they are companions who play a crucial role in the lives of individuals with disabilities. It is essential for companies to be transparent and provide accurate information about the health of their dogs before selling them to families who are already dealing with daily challenges.

Furthermore, it is the responsibility of these companies to ensure the well-being of these animals. After all, they are being sold as trained assistance dogs and not just regular pets. It is unfair for families to bear the burden of expensive medical procedures for health issues that could have been prevented or addressed by the company.

The family has also expressed their concern for other families who may have purchased dogs from the same company and are unaware of any potential health risks. They urge the company to be more transparent and take responsibility for the health of their dogs, as it is a matter of not only financial but also emotional well-being for the families involved.

Despite the disappointment and financial strain caused by this incident, the family remains positive and grateful for the love and support that Buddy has brought into their lives. They are determined to give him the best possible care and provide him with the love and affection that he deserves.

In conclusion, this unfortunate incident has shed light on the need for companies to be transparent and responsible for the health of their animals. Families who are purchasing trained assistance dogs should be provided with accurate information and should not have to bear the burden of expensive medical procedures. The family involved in this incident has shown great strength and resilience in dealing with the situation, and their love for Buddy remains unwavering. It is time for companies to prioritize the well-being of their animals and provide families with the support and transparency they deserve.

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